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Mobile broadband

Internet for the places the NBN does not reach yet

A site office that opens next week, a vehicle that is also a workplace, a pop-up shop, a laptop that lives on the road — mobile broadband on the Telstra or Optus 4G/5G network gets them online today. Data-only SIMs in your own device, or a router we supply and manage, all on the same account and pool as the handsets.

  • Telstra or Optus 4G/5G, by coverage at the site
  • SIM-only or managed router
  • Draws on the shared data pool
  • Live today, not in six weeks

Why choose us

Site offices and temporary premises

Online the day the donga lands. Move it to the next site when this one finishes.

Vehicles and the road

Routers for vans and utes, or a data SIM for the laptop and tablet.

Primary or backup

The same service that runs a site office can sit behind an office NBN as the failover.

In the pool

Mobile broadband draws on the account's shared data, visible per service in My Account.

Frequently asked questions

Which mobile networks do you use?

Both of the big ones. Our plans run on the Telstra Wholesale and Optus Wholesale 4G and 5G networks, and you choose per user or per site by who actually has coverage where your people work. Coverage maps for each are on our coverage page.

What happens to our phones if the internet goes down?

With 4G/5G backup on the router, the connection fails over within seconds and the phone system, EFTPOS and cloud apps carry on. Without it, a hosted phone system falls back to its own rules — ringing mobiles or taking messages — until the link returns. We recommend backup for any site where the phones matter.

How does the shared data pool work?

Every plan on the account contributes its data to one pool, and every service draws from it. Light users fund heavy users automatically, data-only SIMs share the same pool, and My Account shows usage per person month to date. Excess data is billed rather than cut off, so nobody is stranded — and you will see it coming in the portal.

Still have questions? Talk to a local specialist — no call centre, no scripts. Contact us

Reviews

What our customers say

5.0 from 37 Google reviews · Reviews as published, with a link back to the original.

★★★★★

We would like to extend our sincere thanks to Luke and the entire TelcoCentric team for their exceptional expertise, professionalism and support throughout the installation of our new phone and fax-to-email system. From the outset, the…

★★★★★

We recently brought our phone system into the 21st century, and the switch has been fantastic. From the first call, the team was responsive, professional, and genuinely helpful in getting everything set up. The onboarding process…

★★★★★

The whole team at TelcoCentric have been fantastic. The support we've received throughout the process has been great. Definitely recommend!

Read all 37 reviews

Get a quote

Ready to talk about mobile broadband?

Tell us what you have today and what is not working. We will come back with a plain-English recommendation and a quote.

Prefer to talk?

1300 718 857

Monday to Friday, 8:30am – 5:30pm ACST. 24/7 support for managed customers. Existing customer with a fault? Go to support.

  • Written, itemised quote within one business day
  • No obligation — we will say if you should stay put
  • Titanium 3CX Partner, one of six in Australia
Whatever you know — "an old on-prem PBX", "Telstra mobiles and no IT support", "not sure" is fine.
What is not working today, or what you are trying to achieve. A sentence or two is plenty.