★★★★★
We would like to extend our sincere thanks to Luke and the entire TelcoCentric team for their exceptional expertise, professionalism and support throughout the installation of our new phone and fax-to-email system. From the outset, the…
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NBN for business
NBN plans picked for the address, with a static IP on every one
The NBN is five technologies wearing one name, and the right plan depends on which one reaches your door. We check the address, tell you what it can actually carry, and put in the tier that fits how you work — with a static IP included on every business plan and business support tiers on the plans that carry them.
- Static IP on every business plan
- Every technology — FTTP, HFC, FTTC, FTTN, fixed wireless
- Bronze and Gold business support tiers
- 4G/5G backup on the same bill
Plans
Plans by speed tier
| Speed tier | Technology | Plan type | Support tier | Static IP |
|---|---|---|---|---|
| Business plans | ||||
| 25/5–10 Mbps | All technologies | Business | — | Included |
| 50/20 Mbps | All technologies | Business | — | Included |
| 100/40 Mbps | All technologies | Business | Bronze | Included |
| 250/100 Mbps | HFC, FTTP | Business | Bronze | Included |
| 250/100 Mbps | HFC, FTTP | Business | Gold | Included |
| 500/200 Mbps | FTTP | Business | Gold | Included |
| 1000/400 Mbps | FTTP | Business | Gold | Included |
| 2000/100 Mbps | HFC | Business | Gold | Included |
| 2000/200 Mbps | FTTP | Business | Gold | Included |
| 2000/500 Mbps | FTTP | Business | Gold | Included |
| Residential plans | ||||
| 500/50 Mbps | HFC, FTTP | Residential | — | No |
| 750/50 Mbps | HFC, FTTP | Residential | — | No |
| 1000/100 Mbps | HFC, FTTP | Residential | — | No |
| Fixed wireless plans | ||||
| Fixed Wireless Plus 100/20 Mbps | Fixed wireless | Fixed wireless | — | Ask us |
| Fixed Wireless Home Fast 250/20 Mbps | Fixed wireless | Fixed wireless | — | Ask us |
| Fixed Wireless Superfast 400/40 Mbps | Fixed wireless | Fixed wireless | — | Ask us |
Swipe sideways to see every column.
Business plans include a static IP. Bronze and Gold are business support tiers with prioritised fault restoration — we will tell you which your site needs. Residential plans suit home offices and do not include a static IP. Speeds are the NBN wholesale tier; the address decides what is available.
Why choose us
Checked before quoted
We run the address first. What the technology can carry decides the shortlist, not the brochure.
Static IP included
Every business plan has a static IP, so site-to-site VPNs, cameras, remote access and 3CX behave.
Business support tiers
Bronze and Gold tiers on the plans that carry them — prioritised fault restoration for sites that cannot wait days.
Sized to the work
A five-person office on the cloud is a different plan from a warehouse streaming cameras. We ask what runs on it.
Backup on the same bill
Add 4G or 5G backup and the phones keep ringing when the NBN does not.
Residential where it fits
Home offices and small sites can take a residential-grade plan — faster and cheaper, without the static IP.
Which technology is at your address
FTTP and HFC carry the fast tiers; FTTC and FTTN top out lower; fixed wireless has its own plans. If the address is stuck on an older technology, an NBN upgrade to FTTP is often free for a business ordering a high tier — we check eligibility as part of the quote.
When NBN is not enough
If you need matching upload and download, a service level with real teeth, or more than one site on a private network, look at fixed fibre. We will say so if that is the honest answer.
Frequently asked questions
Which internet connection does my business need?
It depends on the address and on what runs over the link. We check what the NBN can deliver to the premises first — the technology decides the ceiling — then ask what the business does on it. A small office on the cloud is usually a business NBN plan with a static IP and 4G backup; a site with cameras, backups or fifty people on the phones is usually fixed fibre. We tell you which, and why.
Do your business internet plans include a static IP?
Every business NBN plan and every fixed fibre service comes with a static IP, which is what keeps VPNs, cameras, remote access and your phone system stable. Residential-grade NBN plans do not include one, and we do not sell static IPs on 4G/5G services.
What happens to our phones if the internet goes down?
With 4G/5G backup on the router, the connection fails over within seconds and the phone system, EFTPOS and cloud apps carry on. Without it, a hosted phone system falls back to its own rules — ringing mobiles or taking messages — until the link returns. We recommend backup for any site where the phones matter.
What support do I get?
Unlimited support from our Adelaide-based team is included. Log a fault online, call us, or let a technician connect with our remote support client. Managed customers have 24/7 coverage.
Still have questions? Talk to a local specialist — no call centre, no scripts. Contact us
Industries
NBN for Business for your industry
Healthcare & Allied Health
Medical, dental and allied health practices that cannot afford a phone that rings out or a record that is not there.
See how we helpConstruction & Trades
Builders, trades and contractors with a team on the road, a site office that moves, and jobs that cannot wait for IT.
See how we helpRetail & Hospitality
Shops, venues and multi-site groups where the point of sale, the internet and the phones must stay up through service.
See how we helpNot-for-profit & Community
Charities, associations and community organisations that need enterprise reliability on a member-funded budget.
See how we helpReviews
What our customers say
★★★★★
We recently brought our phone system into the 21st century, and the switch has been fantastic. From the first call, the team was responsive, professional, and genuinely helpful in getting everything set up. The onboarding process…
★★★★★
The whole team at TelcoCentric have been fantastic. The support we've received throughout the process has been great. Definitely recommend!
Reading on this
From Insights
What to check before you sign a business internet contract
The headline speed is the least interesting number on the page. Six things that determine whether the connection actually works for a business.
Explore
More Business Internet
Fixed Fibre
Symmetrical fibre from four carriers — NBN Enterprise Ethernet, Aussie Broadband, Telstra and TPG — for sites where the connection is the business.
Learn more4G/5G Backup
A 4G or 5G service that takes over automatically when the primary link drops, so the phones and EFTPOS keep working.
Learn moreSD-WAN
Join every site over whatever links they have — fibre, NBN, 4G/5G — with failover and voice priority, monitored by us.
Learn moreGet a quote
Ready to talk about nbn for business?
Tell us what you have today and what is not working. We will come back with a plain-English recommendation and a quote.
Prefer to talk?
1300 718 857Monday to Friday, 8:30am – 5:30pm ACST. 24/7 support for managed customers. Existing customer with a fault? Go to support.
- Written, itemised quote within one business day
- No obligation — we will say if you should stay put
- Titanium 3CX Partner, one of six in Australia