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IT & phones for retail & hospitality
Keep the tills, the bookings and the phones running
When the internet drops, the EFTPOS stops. We design connectivity with 4G failover for every site, a phone system that handles bookings and takeaway orders, guest Wi-Fi that is separate from your business network, and IT that a store manager can call at 9pm on a Saturday.
- PCI DSS
- Privacy Act 1988
The challenges
What gets in the way
EFTPOS depends on internet
A dropped connection is a queue out the door.
Multi-site management
Same setup, same numbers, same support at every location.
Peak-time phones
Bookings and orders answered even when staff are flat out.
Guest Wi-Fi
Customer Wi-Fi that never touches the POS network.
The solutions
How we help
The services that matter most in this sector, in the order we usually roll them out.
NBN for Business
Business NBN plans across every technology from 25/5 to 2000/500 Mbps — static IP on every business plan, Bronze and Gold support tiers.
Learn moreHosted Phone System
A 3CX phone system that runs in the cloud, works wherever your people are, and is managed for you from Adelaide.
Learn moreManaged IT Support
Unlimited help desk, proactive monitoring and on-site support for a flat monthly fee.
Learn moreCyber Security
Layered protection for small and medium business — endpoints, email, identity, backups and your people.
Learn moreBusiness Mobile Plans
Shared-data plans from $30 a month on the Telstra and Optus 4G/5G networks, managed as a fleet with usage in your portal.
Learn moreHosted Storage
Access your files securely from anywhere, on 100% Australian private cloud.
Learn moreFrequently asked questions
What support do I get?
Unlimited support from our Adelaide-based team is included. Log a fault online, call us, or let a technician connect with our remote support client. Managed customers have 24/7 coverage.
How much can I save?
It depends on your setup, and we will not put a percentage on it before we have looked at your bills — anyone who does is guessing. Financial savings are a common outcome, particularly where you are paying for lines you do not use, maintaining ageing hardware, or being charged for calls between your own sites. What we are more confident about is the operational side — better call handling, real visibility of what is happening across your queues, and a better experience for the people ringing you. That improves in almost every system we put in. 3CX is a remarkably flexible platform and we have built our business around being excellent at it, so we would rather show you what it can do for your particular setup than quote you a number.
Still have questions? Talk to a local specialist — no call centre, no scripts. Contact us
Other industries
We also work with
Healthcare & Allied Health
Medical, dental and allied health practices that cannot afford a phone that rings out or a record that is not there.
See how we helpLegal & Professional Services
Law, accounting and advisory firms where confidentiality, billable time and reliable communication are non-negotiable.
See how we helpConstruction & Trades
Builders, trades and contractors with a team on the road, a site office that moves, and jobs that cannot wait for IT.
See how we helpReal Estate & Property
Agencies and property managers who live on the phone, work from open homes, and cannot lose a lead.
See how we helpNot-for-profit & Community
Charities, associations and community organisations that need enterprise reliability on a member-funded budget.
See how we helpGet a quote
Let's talk about retail & hospitality
Tell us how your business runs day to day. We will come back with a plain-English plan and a quote.
Prefer to talk?
1300 718 857Monday to Friday, 8:30am – 5:30pm ACST. 24/7 support for managed customers. Existing customer with a fault? Go to support.
- Written, itemised quote within one business day
- No obligation — we will say if you should stay put
- Titanium 3CX Partner, one of six in Australia