- Home
- Pricing
Pricing
Straight pricing, with the numbers and support included
We publish where each service starts and exactly what is included, and we quote the rest — because a table with twelve tiers is how providers hide the add-ons. There are no per-ticket charges and no surprise line items.
Hosted 3CX phone system
From$99per month
The complete system, hosted on our own Australian network.
- 3CX system and hosting
- Your numbers ported and provisioned
- SIP trunks sized to your calls
- Apps for desk, mobile, browser and Teams
- Native CRM integration templates
- Call reporting and quality suite
- Monitoring, patching and backups
- Unlimited Adelaide support
Extra: Handsets if you want them; call charges outside your plan.
About hosted 3CXNumbers, SIP trunks and porting
Includedwith every phone system
The numbers and the lines are part of the system, not a line item — because we run the network they sit on.
- Existing landline and 1300/1800 numbers ported
- New local and national numbers provisioned
- SIP channels sized to how you call
- Resized as you grow
Extra: Nothing — this is the point.
About numbers and SIP trunksContact centre
Quotedper agent, per month
Queues, wallboards, recording and the reporting suite for teams that live on the phone — priced per agent on top of the phone system.
- Skills-based queues and callbacks
- Live wallboards and supervisor tools
- Every call recorded and scored
- Reporting suite included
Extra: Custom integrations and workforce tools, scoped first.
About the contact centreAI receptionist
Quotedper deployment
Scripted, voiced, tested and tuned with you, then a monthly fee for the calls it handles.
- Script and voice built with you
- Calendar
- CRM or help desk connection
- Transcript and summary delivery
- Escalation rules to people
- Hosted in Australia
Extra: Custom integrations beyond the standard connectors.
About the AI receptionistTeams direct routing
Quotedper user, per month
Priced per Teams user on top of your 3CX system; no Microsoft calling plan required.
- SBC registered with your tenant
- Numbers assigned to Teams users
- Queues and reception on 3CX
- Failover to desk phones and the mobile app
Extra: Microsoft Teams Phone licensing, from Microsoft.
About Teams direct routingIntegrations
Quotedper integration
Native 3CX templates are included with a managed phone system. Middleware and custom work is quoted as a fixed job.
- Configured and tested by us
- Rolled out per user
- Monitored for vendor API changes
- Fixed when the vendor changes something
Extra: Custom objects and unusual workflows, scoped first.
See the integrationsManaged IT
Quotedper user, per month
A flat monthly fee that scales with headcount, quoted after we have seen your environment.
- Unlimited help desk from Adelaide
- 24/7 monitoring and patching
- Endpoint protection
- MFA and email filtering
- Tested backups
- Microsoft 365 administration
- Named account manager
Extra: Projects and hardware, quoted separately.
About managed ITBusiness mobile plans
From$30per plan, per month
SIM-only plans on the Telstra and Optus wholesale 4G and 5G networks, with data shared across the fleet.
- Data pooled across every plan on the account
- Telstra or Optus network per SIM
- My Account portal with usage by person
- Watch and IoT plans on the same bill
Extra: Handsets and international roaming, on request.
See the plansBusiness internet
Quotedper site, per month
NBN for business with static IP, symmetrical fixed fibre, 4G/5G backup, SD-WAN and VPN — priced for the address, not off a list.
- Static IP on every business NBN plan
- Bronze and Gold support tiers where the site needs them
- 4G/5G backup that fails over on its own
- Same help desk as your phone system
Extra: Routers and site cabling, quoted per site.
See the internet optionsPrices exclude GST. "From" pricing is for a typical small deployment; every quote is itemised before you sign.
How a quote comes together
Tell us what you have
Users, sites, what you run today, what is not working. Two minutes on the form or a ten-minute call.
We come back within a day
An Adelaide engineer — not a sales queue — with a written, itemised quote and a plain-English recommendation.
You decide
No obligation. If staying put is the right answer, we will say so.
By business size
Built for the size you are, and the size you are becoming
The same 3CX platform, set up very differently for a five-person office and a two-hundred-seat contact centre.
For 1 to 15 people
Small business phone systems
From $99 a month, numbers and SIP trunks included. Mobile app so the business number follows you.
See how we set it upFor 15 to 75 people
Medium business phone systems
Reception queues, overflow and after-hours that actually work. CRM and help desk integration — caller ID, click-to-dial, logging.
See how we set it upFor 75+ people and multi-site
Enterprise phone systems
Dedicated instance on our Australian network. Contact centre with queues, wallboards and recording.
See how we set it upFrequently asked questions
How is pricing structured?
Hosted 3CX phone systems start from $99 a month with numbers, SIP trunks and unlimited support included. Managed IT is a flat monthly fee per user. AI receptionist, Teams direct routing and integrations are quoted per deployment. There are no per-ticket charges, and we would rather show you a quote than a table that does not match your business.
What is included, and what is extra?
Included — the 3CX system, hosting on our network, your numbers, SIP trunks, porting, native CRM templates, monitoring, patching and unlimited support. Extra — handsets if you want them, custom integration work, AI receptionist and Teams direct routing, and call charges outside your plan. It is all on the quote before you sign.
Am I locked into a long contract?
Plans are flexible and we will tailor the term to your business. Talk to us about what works for you — we would rather earn your business every month than lock you in.
How much can I save?
It depends on your setup, and we will not put a percentage on it before we have looked at your bills — anyone who does is guessing. Financial savings are a common outcome, particularly where you are paying for lines you do not use, maintaining ageing hardware, or being charged for calls between your own sites. What we are more confident about is the operational side — better call handling, real visibility of what is happening across your queues, and a better experience for the people ringing you. That improves in almost every system we put in. 3CX is a remarkably flexible platform and we have built our business around being excellent at it, so we would rather show you what it can do for your particular setup than quote you a number.
What does an integration cost?
Native 3CX templates are included with a managed phone system — we configure and support them as part of the service. Middleware and custom integrations are quoted as a fixed piece of work up front, and we will tell you if the workflow is not worth building.
Still have questions? Talk to a local specialist — no call centre, no scripts. Contact us
Get a quote
Want the number for your business?
Tell us what you have today and we will come back with an itemised quote within one business day.
Prefer to talk?
1300 718 857Monday to Friday, 8:30am – 5:30pm ACST. 24/7 support for managed customers. Existing customer with a fault? Go to support.
- Written, itemised quote within one business day
- No obligation — we will say if you should stay put
- Titanium 3CX Partner, one of six in Australia