Phone Systems
Integrations
Managed IT
Internet & Mobile
Industries
Company
Pricing Support Contact
Get a quote My Account Support 08 7089 0718
  1. Home
  2. Pricing

Pricing

Straight pricing, with the numbers and support included

We publish where each service starts and exactly what is included, and we quote the rest — because a table with twelve tiers is how providers hide the add-ons. There are no per-ticket charges and no surprise line items.

Hosted 3CX phone system

From$99per month

The complete system, hosted on our own Australian network.

  • 3CX system and hosting
  • Your numbers ported and provisioned
  • SIP trunks sized to your calls
  • Apps for desk, mobile, browser and Teams
  • Native CRM integration templates
  • Call reporting and quality suite
  • Monitoring, patching and backups
  • Unlimited Adelaide support

Extra: Handsets if you want them; call charges outside your plan.

About hosted 3CX

Numbers, SIP trunks and porting

Includedwith every phone system

The numbers and the lines are part of the system, not a line item — because we run the network they sit on.

  • Existing landline and 1300/1800 numbers ported
  • New local and national numbers provisioned
  • SIP channels sized to how you call
  • Resized as you grow

Extra: Nothing — this is the point.

About numbers and SIP trunks

Contact centre

Quotedper agent, per month

Queues, wallboards, recording and the reporting suite for teams that live on the phone — priced per agent on top of the phone system.

  • Skills-based queues and callbacks
  • Live wallboards and supervisor tools
  • Every call recorded and scored
  • Reporting suite included

Extra: Custom integrations and workforce tools, scoped first.

About the contact centre

AI receptionist

Quotedper deployment

Scripted, voiced, tested and tuned with you, then a monthly fee for the calls it handles.

  • Script and voice built with you
  • Calendar
  • CRM or help desk connection
  • Transcript and summary delivery
  • Escalation rules to people
  • Hosted in Australia

Extra: Custom integrations beyond the standard connectors.

About the AI receptionist

Teams direct routing

Quotedper user, per month

Priced per Teams user on top of your 3CX system; no Microsoft calling plan required.

  • SBC registered with your tenant
  • Numbers assigned to Teams users
  • Queues and reception on 3CX
  • Failover to desk phones and the mobile app

Extra: Microsoft Teams Phone licensing, from Microsoft.

About Teams direct routing

Integrations

Quotedper integration

Native 3CX templates are included with a managed phone system. Middleware and custom work is quoted as a fixed job.

  • Configured and tested by us
  • Rolled out per user
  • Monitored for vendor API changes
  • Fixed when the vendor changes something

Extra: Custom objects and unusual workflows, scoped first.

See the integrations

Managed IT

Quotedper user, per month

A flat monthly fee that scales with headcount, quoted after we have seen your environment.

  • Unlimited help desk from Adelaide
  • 24/7 monitoring and patching
  • Endpoint protection
  • MFA and email filtering
  • Tested backups
  • Microsoft 365 administration
  • Named account manager

Extra: Projects and hardware, quoted separately.

About managed IT

Business mobile plans

From$30per plan, per month

SIM-only plans on the Telstra and Optus wholesale 4G and 5G networks, with data shared across the fleet.

  • Data pooled across every plan on the account
  • Telstra or Optus network per SIM
  • My Account portal with usage by person
  • Watch and IoT plans on the same bill

Extra: Handsets and international roaming, on request.

See the plans

Business internet

Quotedper site, per month

NBN for business with static IP, symmetrical fixed fibre, 4G/5G backup, SD-WAN and VPN — priced for the address, not off a list.

  • Static IP on every business NBN plan
  • Bronze and Gold support tiers where the site needs them
  • 4G/5G backup that fails over on its own
  • Same help desk as your phone system

Extra: Routers and site cabling, quoted per site.

See the internet options

Prices exclude GST. "From" pricing is for a typical small deployment; every quote is itemised before you sign.

How a quote comes together

1

Tell us what you have

Users, sites, what you run today, what is not working. Two minutes on the form or a ten-minute call.

2

We come back within a day

An Adelaide engineer — not a sales queue — with a written, itemised quote and a plain-English recommendation.

3

You decide

No obligation. If staying put is the right answer, we will say so.

Frequently asked questions

How is pricing structured?

Hosted 3CX phone systems start from $99 a month with numbers, SIP trunks and unlimited support included. Managed IT is a flat monthly fee per user. AI receptionist, Teams direct routing and integrations are quoted per deployment. There are no per-ticket charges, and we would rather show you a quote than a table that does not match your business.

What is included, and what is extra?

Included — the 3CX system, hosting on our network, your numbers, SIP trunks, porting, native CRM templates, monitoring, patching and unlimited support. Extra — handsets if you want them, custom integration work, AI receptionist and Teams direct routing, and call charges outside your plan. It is all on the quote before you sign.

Am I locked into a long contract?

Plans are flexible and we will tailor the term to your business. Talk to us about what works for you — we would rather earn your business every month than lock you in.

How much can I save?

It depends on your setup, and we will not put a percentage on it before we have looked at your bills — anyone who does is guessing. Financial savings are a common outcome, particularly where you are paying for lines you do not use, maintaining ageing hardware, or being charged for calls between your own sites. What we are more confident about is the operational side — better call handling, real visibility of what is happening across your queues, and a better experience for the people ringing you. That improves in almost every system we put in. 3CX is a remarkably flexible platform and we have built our business around being excellent at it, so we would rather show you what it can do for your particular setup than quote you a number.

What does an integration cost?

Native 3CX templates are included with a managed phone system — we configure and support them as part of the service. Middleware and custom integrations are quoted as a fixed piece of work up front, and we will tell you if the workflow is not worth building.

Still have questions? Talk to a local specialist — no call centre, no scripts. Contact us

Get a quote

Want the number for your business?

Tell us what you have today and we will come back with an itemised quote within one business day.

Prefer to talk?

1300 718 857

Monday to Friday, 8:30am – 5:30pm ACST. 24/7 support for managed customers. Existing customer with a fault? Go to support.

  • Written, itemised quote within one business day
  • No obligation — we will say if you should stay put
  • Titanium 3CX Partner, one of six in Australia
Whatever you know — "an old on-prem PBX", "Telstra mobiles and no IT support", "not sure" is fine.
What is not working today, or what you are trying to achieve. A sentence or two is plenty.