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Help centre
Getting started
What to expect when you join us, and what we need from you.
- What we need from you before we install your phone systemA list of every phone number you own, who currently supplies them, and a recent bill. Gathering these before we start is the single biggest thing that keeps an install on schedule.
- What happens on cutover dayYour numbers move to the new system during a scheduled window, usually in the morning. Calls keep working throughout; there is normally a short period where both old and new can ring.